Terms of Service

Effective Date: 18/11/24

Introduction

Welcome to The Painting Group! These Terms of Service govern your use of our website and the services we provide. By accessing or using our website or services, you agree to comply with and be bound by these terms. If you do not agree with these terms, please do not use our website or services.

Services Provided

The Painting Group provides professional residential and commercial painting services, including but not limited to interior painting, exterior painting, cabinet painting, staining, and epoxy floors. We strive to provide high-quality, reliable painting services to our clients in the regions we serve.

Use of Our Website

By using our website, you agree to the following:

You will use the website only for lawful purposes.
You will not use the website in any way that may harm, disrupt, or interfere with the performance of the website or other users’ access to it.
You will not attempt to bypass any security features or access information not intended for you.

Client Responsibilities

When requesting our services, you agree to:

Provide accurate and complete information when contacting us or booking services.
Grant The Painting Group and its team members access to your property as required to perform the services.
Ensure the work area is free from any obstacles or hazards that may impede our team from performing services.

Payment Terms

The payment terms for services provided will be agreed upon between you and The Painting Group prior to the start of the project.
A deposit may be required prior to the commencement of services, with the remaining balance due upon completion of the project.
Payments are due as specified in the contract and can be made via check, credit card, or other methods specified by The Painting Group.

Pricing

All pricing for our services will be agreed upon before any work begins. Prices are subject to change based on the scope of work, materials used, and other factors. Any changes to the agreed pricing will be communicated and agreed upon before proceeding.

Cancellation and Rescheduling

You may cancel or reschedule an appointment by providing a minimum of 24 hours’ notice.
In case of cancellation or rescheduling with less than 24 hours’ notice, a cancellation fee may apply.

Limitations of Liability

The Painting Group is not responsible for any damages or losses that occur as a result of the use of our services, except as specifically outlined in the service contract.
We are not responsible for delays caused by weather, unforeseen circumstances, or factors beyond our control.

Intellectual Property

All content on the website, including logos, designs, text, and images, is the property of The Painting Group and is protected by copyright law. You may not use any content from the website without our express written consent.

Privacy Policy

Our Privacy Policy governs how we collect, use, and protect your personal information. By using our services, you agree to the terms outlined in our Privacy Policy.

Dispute Resolution

In the event of a dispute, both parties agree to attempt to resolve the matter through informal negotiations. If these negotiations are unsuccessful, the dispute may be submitted to mediation or arbitration, as appropriate, before resorting to legal action.

Changes to the Terms of Service

The Painting Group reserves the right to modify or update these Terms of Service at any time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at:

The Painting Group
Email: info@thepaintinggroup.net
Phone: 765-553-4203
Website: www.thepaintinggroup.net

Frequently asked question

Do you provide free estimates?

Yes, we offer free estimates for all painting projects. Our team will assess your needs and provide a detailed estimate based on the scope of work.

Can I get a virtual or phone estimate?

Yes, we can provide virtual or phone estimates depending on the project. We’ll work with you to assess the details and offer an accurate quote remotely if necessary.

Are you licensed and insured?

Yes, we are fully licensed and insured. This ensures that our work is compliant with local regulations and protects you throughout the process.

How do you protect furniture and carpets during painting?

We take great care to protect your furniture and carpets. Our team uses drop cloths, plastic sheeting, and painter’s tape to ensure no surfaces are damaged during the painting process.

What type of paint products do you use?

We use high-quality, durable paint products from trusted brands. Depending on your project, we will select the appropriate paint for the best finish and longevity.

Do you offer interior and exterior painting services?

Yes, we provide both interior and exterior painting services. Whether it’s refreshing your home’s interior or enhancing its curb appeal, we can handle all types of painting projects.

How experienced is your painting team?

Our painting team has years of experience in the industry. We are skilled in all types of painting techniques and are committed to delivering top-quality results on every project.

Can you match specific colors for my project?

Yes, we can match specific colors for your project. Whether you have a paint sample or a color in mind, we will ensure your custom color needs are met.

What is the warranty on your painting services?

We offer a warranty on all of our painting services. This typically covers any peeling, cracking, or fading within a specified time frame, giving you peace of mind in our work.